Shipping policy

This Shipping Policy applies to all orders placed with Vintrya through http://www.vintrya.com/.  Vintrya is operated by AJWAD LIMITED, registered in England and Wales under company number 15763611.

Our goal is to provide reliable delivery with clear expectations from checkout to arrival.

Free Shipping Within the United Kingdom

  • Free standard shipping is available for all orders delivered within the United Kingdom.
  • No minimum purchase value is required.

Order Processing Time

  • Orders are processed within 1 to 2 business days.
  • Orders placed after the daily cut-off time are processed on the next business day.
  • Business days are Monday to Friday, excluding UK public holidays.

Order Cut-Off Time

  • Daily order cut-off time is 4:00 pm United Kingdom time (GMT)

Orders placed after this time will be processed the following business day.

Estimated Delivery Time

  • Delivery time is estimated at 3 to 7 business days after dispatch

Delivery times are estimates and may vary due to factors outside our control, such as courier delays or peak periods.

Order Tracking

  • Once your order has been shipped, you will receive a confirmation email with a tracking number
  • You can track your order using the tracking page available on our website

Tracking updates may take up to 24 hours to appear after dispatch.

Contact Us

If you have any questions or problems, please feel free to reach out to us using the following information. We aim to make getting in touch simple and straightforward.

Contact Information

Opening Hours

All times are United Kingdom time (GMT).

  • Monday to Friday: 9:00 am to 4:30 pm
  • Saturday to Sunday: 10:00 am to 2:00 pm